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About Lama

We provide high quality exercise bikes to people in quarantine hotels in Brisbane. Why not stay fit while staying put?

Our bikes work. You’ll stay fit and entertained! 

We only use high quality excercise bikes. Built tough, to help you make it through your two weeks in isolation. If for any reason you have an issue with your bike, please get in touch with us and we will endeavour to replace your bike / resolve your issue as soon as possible. 

Frequently Asked Questions (FAQ) 

How does it work?
I have already been in quarantine for days. Can i have the bike cheaper?

No –  sorry. The rate is the same for 14 days as it is for 1. You get the bike for the duration of your stay. 

How does my bike get delivered to my room?

We will deliver your bike to the hotel lobby with your name and room number on it. Then the Hotel staff will deliver to your hotel room door.

How long will it take to receive my bike?

If in a Brisbane City hotel once we have received confirmation of your order we will deliver within 24hrs to the hotel.

If in a Brisbane Airport hotel we deliver Monday, Wednesday and Friday. Cut off for airport is 10:00am the morning.

What happens if my hotel is not listed at checkout?

Please contact us via e-mail and we can attempt to make arrangements with the hotel you are staying at.

when my quarantine time is up, how do I return my bike?

Once you have booked your check-out date/time.

Please text or e-mail us this information.

When checking out simply fold the bike up and wheel down and leave with hotel staff in reception.

What if I have too much luggage to return the bike to reception?

When booking in to check out please ask the reception for a luggage trolley.  

What’s the difference between the different models?

Standard – basic model

Deluxe – is a more comfortable bike with side seat handles, a heart rate monitor and smart device holder.

XL – has a sturdier frame that can be adjusted upto 20cm wider between handle bars and seat. Great for the larger rider.

What happens if the bike is out of stock when I go to order?

Please fill out your details on the website page that pops up, as soon as a bike becomes available we will contact you to see if your are still interested in hiring.

 

If there is no stock available how long will it take before a bike is available?

We have bikes returning out of Quarantine daily.

Do you take American express card?

Yes, we do. You’re in luck 🙂

Are the bikes cleaned at the end of each quarantine hire period?
Yes the bikes are completely sprayed and wiped down with disinfectant to strict covid 19 guidelines.
Does Lama Hire hire any other items while in quarantine.
We currently only hire bikes but please contact us via e-mail and we are happy to look into what you require.
What’s the easiest way to place an order?
The easiest way is via the website if you are unable to do this process please contact us by phone.
Where can I find Lama Hire on social media?
Please follow the links on the website to Instagram and facebook.

I was recently in quarantine and thought hiring an exercise bike would be a good idea. It ended up being one of the best decisions that I have ever made! It was an essential part of my routine in quarantine. I would recommend it to everyone going into quarantine.

— Judy Langereis (Registered Nurse)

Lama Hire

We hire exercise bikes and sell essential fitness gear to people in 2 week quarantine in Brisbane. Delivered to your hotel room 7 days-a-week.

Contact Us

Kangaroo Point, QLD Australia 4169

0484 642 879

mail.lamahire@gmail.com

Customer service

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